Changing the Conversation by Dana Caspersen

Audio interview Audio Interview With the Author

 Audio Length: 15 minutes

Changing the Conversation
by Dana Caspersen
ISBN: 978-0-143126867

Changing the Conversation
Dana Caspersen
ISBN: 978-0-143126867
Buy this book

Dana Caspersen 

 Dana Caspersen

Most people hate conflict of any kind, yet difficult situations are inevitable. In her book, CHANGING THE CONVERSATION, conflict expert Dana Caspersen offers 17 ways to resolve a dispute by simply changing what is said, and how. 

From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The Art of Seduction, and The 33 Strategies of War, comes an essential guide for turning any conflict into an opportunity for growth and understanding.

In this audio interview, author Dana Caspersen talks to Authorlink about her motivations for writing the book, how she developed the 17 principles, and offers a few examples of the principles we’ll read in the book.

CHANGING THE CONVERSATION lays out key principles to follow when faced with a difficult situation. Principles such as “talk to the other person’s best self,” “assume useful dialogue is possible, even when it seems unlikely,” and “expect and plan for future conflict” offer invaluable signposts for people seeking an effective path to resolution in the heat of a conflict. Presented in eye-catching red-and-black graphics, each step is carefully explained and followed by real-life examples and opportunities to practice.

The guide is designed to help the reader move beyond the destructive and often endless cycle of attack and counter-attack, Whether facing a conflict at home, in a relationship, in the workplace, or out in the world, CHANGING THE CONVERSATION is a valuable tool, filled with real-life examples, hands-on exercises, and advice. The book is ideal for educators, counselors, workplace managers, and anyone wanting to promote productive dialogue and long-lasting solutions in conflict situations.

The Penguin Original went on sale: January 27, 2015 (ISBN: 978-0-14-312686-7; $18) and is also available as an ebook.  

About the Author:

An award-winning performing artist and conflict specialist, Dana Caspersen has been a primary collaborator of choreographer William Forsythe in the Ballet Frankfurt and The Forsythe Company for the last 27 years. Since completing a master’s degree in Conflict Studies and Mediation from the Woodbury Institute at Champlain College in Vermont, she has worked as a mediator and developed and offered conflict workshops and choreographic public dialogue projects internationally. She also holds a master’s in Dance from Hollins University. She lives in Vermont and Frankfurt. Follow her on Facebook at or on Twitter @danacaspersen.

 About the Packager:

Joost Elffers is the packager and producer of the New York Times bestsellers The 48 Laws of Power, The Art of Seduction, and The 33 Strategies of War. He is also the producer of Viking Studio’s Secret Language series as well as Play with Your Food and How are you Peeling?. He lives in New York City.